Payments / Cancellation / Refunds
Payment Options
1. Online Credit / Debit Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
2. Internet Banking
You can also pay for your order through net banking options and the amount will be automatically debited from your account.
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Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact us.
Delivery of Products/Services
EduPay is a payment service offered by Credit Yantra Technologies LLP and the payments made through this service are made directly to the Institute you are paying to. An Email receipt will be generated and mailed to you for your reference as a proof of payment.
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Amendment and Cancellation policy
If you wish to cancel your order and the payment is already made, you may reach out to your school/college or Institute for a refund. If the payment is in transit, EduPay will refund your amount with in 6-8 Working days.
We acts only as a facilitator of services and shall not be held liable for any changes, deficiencies, disputes, etc. related to the services being provided by the third party service providers, including the matters related to delays in refunds or no refunds, of the fares and charges paid to third party service providers.
Please note convenience fee charged at the time of booking will not be refundable.
The above mentioned cancellation process and refund processing time may vary.